Contact Us

At i01 Game, we prioritize delivering exceptional customer support to ensure a seamless and enjoyable gaming experience for our players in Pakistan. Our dedicated support team is available 24/7 to assist you with any inquiries, technical issues, or account-related concerns.

How to Reach Us

• Live Chat – Instant Support: Need immediate assistance? Use our live chat feature available on our official website and i01 Game app to connect with a support representative in real-time for fast issue resolution.
• Email Support – Get Personalized Help: Prefer email communication? Reach out to us at support@i01game.com, and our team will respond to your inquiries within 24 hours.
• In-App Support – Quick & Easy Access: Navigate to the ‘Help’ or ‘Support’ section in the i01 Game app for FAQs, troubleshooting guides, and direct contact options tailored to assist you effectively.

Common Support Topics

Our expert customer support team is ready to assist you with:

• Account Management: Help with registration, login issues, password resets, and account verification.
• Payment Assistance: Guidance on deposits, withdrawals, and transaction statuses.
• Game Support: Information on game rules, troubleshooting, and in-game issues.
• Bonuses & Promotions: Details about current promotions, eligibility, and wagering requirements.

Feedback and Suggestions

We value your feedback! Share your thoughts with our support team or use the feedback form on our website to help us improve our platform and services.

Responsible Gaming

our well-being is important to us. If you need self-exclusion options, deposit limits, or responsible gaming resources, our team is here to assist you. Visit our Responsible Gaming page for more details.

Thank you for choosing i01 Game where customer satisfaction and secure gaming come first!